New Episode: Strategical Options to Improve Customer Excellence
In this episode, we are excited to have Khaled Popal, Senior Managing Partner and Director of the Energy Industry for DXC Europe and the UK & Ireland regions. Khaled brings over 20 years of expertise in technology leadership and digital innovation within the energy and utilities sectors, offering a deep dive into the future of energy and the pivotal role of customer excellence in shaping industry transformation.
Hosted by Natalie Bacon, this episode covers key discussions on:
- The evolution of customer excellence in the energy and utilities sector
- The impact of customer experience on energy companies and utilities
- Effective strategies for securing internal buy-in for customer service technology investments
- Leading energy companies and the influence of challenger brands
- The role of emerging data technologies in driving customer excellence strategies
Tune in to hear Khaled’s expert insights and explore the essential strategies that will shape the future of energy through customer excellence.
Listen now on your preferred platform:
Buzzsprout: https://www.buzzsprout.com/2322999/episodes/15747405-strategical-options-to-improve-customer-excellence-with-khaled-popal
Spotify: https://open.spotify.com/episode/6oRjb3IJoaiZdHn5oOQjaC
YouTube: https://www.youtube.com/watch?v=oWC6yUCbuGs&list=PLOpUwuNYZ_NGkze3_nhzCGRdMCpR0-nH7&index=2
Keep a look out for future episodes as we continue to explore how leading figures and organisations are shaping the future of energy.
Follow us on LinkedIn, YouTube, and Spotify to stay up-to-date with the latest in energy branding and transformation:
LinkedIn: https://www.linkedin.com/company/chargeenergybranding/
Would you like to share your insights in our next episode? Contact us today:
Email: info@charge.events
